Return & Refund Policy

We stand by our quality and values. If something’s wrong, we’ll make it right.

Each Calamansi Club product is made-to-order to reduce waste and overproduction.

Because of this, we don’t accept returns or exchanges for size or preference.

However, if your item arrives damaged, defective, or misprinted, we’ll replace it free of charge.

To request a replacement:

1.
Email info@blackprintstudio.de with your order number.

2.
Include clear photos of the issue.

3.
Contact us within 14 days of delivery.

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Once verified, we’ll issue a replacement or refund as needed.

We’re committed to ensuring every customer receives the quality they expect from us.

Why We Don’t Accept Returns

Because responsibility matters more than convenience.

T Shirt printing

At Calamansi Club, every product is made to order — printed and created only after you purchase it.

This approach helps us avoid overproduction, dead inventory, and the unnecessary waste that fast fashion leaves behind.

Little filipino boy collecting trash

We understand that easy returns have become the norm.

But in reality, most returned products never get reused or resold — they’re shipped overseas to be discarded in landfills, often in Asia and the Philippines.

This waste ends up hurting the same places that inspire our brand — our islands, our oceans, our home.

Turtle in the ocean swimming with trash

By producing responsibly and avoiding mass returns, we reduce waste, carbon emissions, and the burden placed on developing nations.

Each order you make supports a cleaner process and a conscious community.

We believe in thoughtful consumption.

Buy with intention. Wear with pride. Care for the culture and the planet that made us.

Black T Shirts hanging on a rack

FAQ

“Can I return an item if I ordered the wrong size?”

→ “Because all products are made-to-order, we can’t accept size exchanges.”

Shipping Box

FAQ

“How long does a replacement take?”

→ “Reprints usually ship within 5–7 business days after confirmation.”